Get in Touch with 1xBet

At 1xBet, we are committed to providing prompt and helpful assistance to all our customers. Whether you have a question about your account, a payment query, or need help with a game, our support team is here to help.

Live Chat

Our live chat service is available directly through the 1xBet website and mobile app. Simply click the chat icon to connect with a support agent in real time. Live chat is one of the fastest ways to get your query resolved, with agents on hand to assist you.

Email Support

If you prefer to contact us by email, you can send your enquiry to our dedicated support address. Please include as much detail as possible — such as your account username and a clear description of your issue — so our team can assist you as efficiently as possible. We aim to respond to all email enquiries as promptly as we can.

Before You Contact Us

To help us resolve your query quickly, please have the following information ready when you get in touch:

• Your registered 1xBet username or account ID
• A clear description of your issue or question
• Any relevant screenshots or transaction references, where applicable

Responsible Gambling Support

If you are concerned about your gambling behaviour or that of someone you know, please do not hesitate to reach out to our support team. We can provide information on responsible gambling tools available on the 1xBet platform, including deposit limits, self-exclusion options, and links to external support organisations.

Our Commitment to You

1xBet takes customer satisfaction seriously. Our support team strives to handle every enquiry with professionalism, care, and respect. We value your feedback and are continuously working to improve the experience we offer to all our customers.

Please note: For the security of your account, we will never ask for your password via any support channel. If you receive a suspicious communication claiming to be from 1xBet, please report it to us immediately.